Security Policy — TSB Global Solutions

Supported Versions

The following versions or active environments are currently supported for security updates:

Version / Environment	Supported
Current Production Website	Supported
Current Intake Forms	Supported
Current Client Submission Portal	Supported
Archived or Retired Versions	Not Supported
Development or Test Versions	Limited Support

Older, discontinued, or inactive versions of the website or intake system may not receive updates unless they are reactivated for official business use.

Reporting a Vulnerability

If you believe you have discovered a security vulnerability involving the TSB Global Solutions website, intake forms, document upload system, client portal, or any related digital service, please report it promptly.

Please include the following information when reporting a vulnerability:

Your name and contact information
A clear description of the issue
The page, form, or system affected
Steps to reproduce the issue, if available
Screenshots or supporting documentation, if applicable
Whether any sensitive information may have been exposed

Reports may be submitted by email to:

solutions@tsbglobal.us

Response Timeline

TSB Global Solutions will make reasonable efforts to review reported security concerns in a timely manner.

Expected response process:

Acknowledgment: We will confirm receipt of the report when possible.
Review: We will evaluate the reported issue to determine severity and potential impact.
Action: If the vulnerability is confirmed, we will take appropriate steps to correct or mitigate the issue.
Follow-Up: We may contact the reporter for additional information if needed.

Responsible Disclosure

We ask that anyone reporting a vulnerability act responsibly and avoid:

Accessing, copying, deleting, changing, or sharing private data
Disrupting website services or client systems
Testing against systems without permission
Publicly disclosing the vulnerability before TSB Global Solutions has had a reasonable opportunity to review and address the issue

Sensitive Information

TSB Global Solutions may collect business, project, funding, commodity, property, and transaction-related information through intake forms and document submissions.

Users should not submit passwords, personal account credentials, banking login information, or unnecessary sensitive personal data through public forms.

Confidential business documents should only be submitted through approved intake or document upload channels.

No Guarantee

Submitting a security report does not create a contract, partnership, employment relationship, or entitlement to compensation unless a separate written agreement exists.

TSB Global Solutions reserves the right to determine whether a reported issue qualifies as a valid vulnerability and what corrective action is appropriate.